Shipping and Returns

With love from Herbs, Bugs & Hugs

We ship Herbs, Bugs & Hugs products across Europe. 

We're happy to let you know that Herbs, Bugs & Hugs ships to a growing list of European countries. Check out the list below to see if your country is included – and if not, don’t worry. We're working hard to expand our delivery zones, so more destinations will be available very soon.

Shipping Area	Delivery time	Costs (€)
Slovenia	2-3	Free
Austria, Belgium, Czech Republic, Croatia, Denmark, France, Germany, Hungary, Italy, Lithuania, Luxemburg, Monaco, Netherlands, Poland, Slovakia	3-7	19,00 EUR
Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Norway, Portugal, Romania, Serbia, Spain, Sweden, Turkey	7-10	19,00 EUR

 

From Us to You – Delivery begins on May 5th 

Our very first items will be shipped out starting June 23rd. We can’t wait for you to receive your Herbs, Bugs & Hugs package.

Refund Policy

We hope your new Herbs, Bugs & Hugs pieces bring you as much joy as we felt creating them. But if something’s not quite right – whether it’s a change of mind or the fit isn’t perfect – we’re here to help make it right.

 

Return Policy

Returns

Our policy allows returns within 14 days of your purchase - we want you to feel great about every Herbs, Bugs & Hugs order.

To be eligible for a return, your item should be unused, in its original condition, and sent back with its original packaging.

Don’t forget to include your receipt or proof of purchase so we can process everything smoothly.

Refunds 

As soon as we receive your return, we’ll send you a quick email to let you know it’s arrived safely. We’ll also let you know if your refund has been approved, based on the condition of the item.

If everything looks good, we’ll process your refund right away and send it back to your original payment method. Just keep in mind it might take a few business days to show up, depending on your payment provider.

Please note that original shipping costs (if there were any) aren’t refundable, and return shipping is at your own expense.

Shipping

To send your item back, please mail it to: happy@herbsbugshugs.com

Return shipping costs are not covered by us, so you’ll be responsible for those – and just a heads-up, original shipping fees (if any) are non-refundable. We appreciate your understanding.